Reference

How talas188 Handles Your Personal Information

This Privacy Policy covers what data we collect when you create an account, make a deposit via DANA, OVO, or GoPay, and use the lobby — and how we keep that data safe.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and device dataYour right to access or delete dataContact us to raise a concern
talas188 How talas188 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to view, correct, or remove data we hold about your account, our support team is the direct path. Send your request through live chat or email and include your registered account username so we can locate your record quickly. We aim to respond to all data requests within a reasonable timeframe in line with applicable rules.

Live Chat Open the chat widget inside your account dashboard and type 'data request' to route your message to our privacy team straight away.
Email Support Send your request to our support email with your account username and the specific data action you need — access, correction, or deletion.
Account Settings Some data preferences, such as marketing communication opt-outs, can be adjusted directly inside your account settings without contacting support.
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest. Your account is protected by a one-time PIN sent to your registered phone number each time you log in from a new device. Cookies help us remember your session so you don't need to re-enter wallet details on every visit — you can manage cookie preferences through your browser settings at any time.

Encryption in Transit

All data moving between your device and our servers is encrypted using SSL, including wallet top-up requests made via DANA, OVO, or GoPay.

OTP Login Verification

Every new device login triggers a one-time PIN to your registered mobile number, so only you can authorise access to your account.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand lobby usage. You can block or clear cookies via your mobile or desktop browser settings.

Data Retention and Deletion

We hold your account data for as long as your account is active. Once you request deletion, we remove personal identifiers within the timeframe required by applicable Indonesian regulations.

Common Questions About Your Privacy Rights

Here are the questions we hear most from people who want to understand how their data is handled on talas188. If your question isn't covered, reach our support team through live chat.

We collect your name, email, phone number, and the wallet identifier you use for DANA, OVO, or GoPay deposits. No wallet PIN or password is ever stored on our side.

We do not sell your personal data. Aggregated, anonymised usage data may be shared with analytics partners. Individual account or wallet details stay within our system only.

Send a request via live chat or email with your registered account username. We'll locate your record and respond with the details we hold within a reasonable timeframe.

Yes. Submit a deletion request through our support team. We'll process it in line with applicable Indonesian regulations; some records may need to be retained for a legally required period.

We use session cookies for login continuity and analytics cookies to improve the lobby. Manage or block these through your browser settings on mobile or desktop at any time.

Only the transaction reference number is recorded for verification purposes. We do not store your full wallet credentials, PIN, or linked bank account details after a deposit clears.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.